Returns & Exchanges

At Mayvenn, we stand by the quality of our hair and offer a 30-day money-back guarantee to ensure you are completely satisfied with your purchase. Whether you have installed the hair or it is still in the original packaging, we are committed to making your experience seamless.

Return Process

• 1.
  Initiate Your Request

  Log into your Mayvenn account or visit our online return portal with your order number and email address to start the process.

• 2.
  Print Your Label

  Select the items you wish to return or exchange and download your prepaid shipping label provided by our support team.

• 3.
  Package and Ship

  Securely pack your items in the original box if possible, attach the prepaid label, and drop it off at any authorized carrier location.

• 4.
  Processing and Refund

  Once our warehouse receives and inspects your return, we will issue a full refund to your original payment method within 5-7 business days.